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Alex Morgan

Product operations specialist

alex.morgan@example.com+64 21 555 0142Auckland, New Zealandlinkedin.com/in/alexmorgan

Profile

Product operations specialist with experience improving delivery systems, coordinating cross-functional teams, and turning customer insights into practical product improvements.

Experience

Product Operations LeadNorthstar Digital · Auckland, NZ
  • Built a quarterly planning process used by five cross-functional product squads.
  • Reduced weekly reporting preparation from two days to four hours by standardising dashboards and ownership.
  • Coordinated product, support, and sales feedback to prioritise customer-facing improvements.
Project CoordinatorHarbour Labs · Wellington, NZ
  • Managed delivery plans, risks, and stakeholder updates across concurrent client projects.
  • Introduced project retrospectives and a shared action tracker that improved follow-through.

Education

Bachelor of Commerce, Management and Information SystemsVictoria University of Wellington

Skills

Product operations · Project management · Stakeholder management · Process improvement · SQL · Jira · Notion

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